Privacy Policy
Last updated: January 2024
1. Introduction
Matrix Arena ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, company, job title, and other identifiers.
- Usage Data: Information about how you interact with our website and services.
- Device Data: Information about your device, browser, IP address, and location.
- Transaction Data: Information related to purchases and service usage.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you about your account and service updates.
- To send promotional and marketing communications (with your consent).
- To process payments and prevent fraudulent transactions.
- To comply with legal and regulatory obligations.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security includes encryption, access controls, and regular security audits.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulation.
6. Your Rights
Depending on your location, you may have the following rights:
- Right to Access: You can request access to your personal data.
- Right to Correction: You can request correction of inaccurate data.
- Right to Deletion: You can request deletion of your data under certain circumstances.
- Right to Opt-Out: You can opt out of marketing communications at any time.
- Right to Portability: You can request a copy of your data in a portable format.
7. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting our business, all under strict confidentiality agreements.
8. Data Transfers
If you are located outside the country where our services are provided, your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
North America
Cogswell Tower, 2000 Barrington Street, Suite 1300
Halifax, B3J 3K1, Nova Scotia, Canada
Email: contact@matrixarena.ca
Asia Pacific
47-Sri Krishna Layout, Maragondanahalli, Anekal Taluk, Jigani
Bengaluru-560105, India
Email: contact@matrixarena.ca
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.